Privacy Policy

1. Data controller

Controller: Damaris Fernandez Pastor
Tax ID (NIF): (Pending)
Address: Oviedo, Asturias
Email: damaholistica@gmail.com
Activity: Holistic wellness services, holistic support and training.

2. Purpose of data processing

At Damaris Holistica we process the information you provide for the following purposes:

• Managing bookings for appointments and wellness services.
• Sending appointment confirmations and reminders.
• Responding to enquiries made through the contact form.
• Managing the purchase of online courses and programmes.
• Sending informative communications about our services (with explicit consent).
• Compliance with legal and tax obligations.

3. Legal basis for processing

The legal basis for processing your data is:

• Performance of a contract: Managing bookings and providing services.
• Explicit consent: Contact form, commercial communications and non-essential cookies.
• Compliance with legal obligations: Invoicing and tax obligations.

4. Data retention

Data will be kept for as long as the contractual relationship is necessary or for the time required to comply with legal obligations (especially tax obligations: 4-5 years). Contact data from enquiries will be kept for a maximum of 12 months after the last interaction, unless a contractual relationship is established.

5. Data recipients

We do not transfer your personal data to third parties, except where required by law. Data stored on our website is hosted on secure servers managed by our hosting provider. We use email services (WordPress) and payment gateways (Stripe/PayPal coming soon) that act as data processors with adequate safeguards.

6. User rights

You have the right to:

• Access your personal data.
• Rectify inaccurate data.
• Request erasure when it is no longer necessary.
• Restrict or object to processing.
• Portability of your data.
• Withdraw consent at any time.

To exercise your rights, write to us at damaholistica@gmail.com. You may also lodge a complaint with the Spanish Data Protection Agency (AEPD).

7. Cookie policy

This website uses first-party and third-party cookies for its proper functioning and to analyse traffic. You can configure your preferences in the cookie banner.

• Technical cookies: Necessary for the site to function (session, language preferences).
• Analytics cookies: Google Analytics (anonymised) to improve the experience.
• Third-party cookies: YouTube/Vimeo if embedded videos are viewed.